Billing Terms

1. Overview

These Billing Terms describe how Jetaxia bills and collects fees for services accessed through the Jetaxia platform. By creating an account, submitting a booking, or maintaining a payment method on file, you agree to these Billing Terms in addition to our Terms of Service and Privacy Policy.

2. Billing Modes

3. Invoices and Payment Methods

Jetaxia issues invoices electronically through the platform and/or by email. You are responsible for maintaining accurate contact and billing information so you can receive invoices and notifications. If you provide a payment card or bank account, you authorize Jetaxia to charge that payment method for amounts due under these Billing Terms, including recurring or aggregated invoices, in accordance with the billing mode you select.

4. Use of Stripe as Payment Processor

Jetaxia uses Stripe, Inc. and its affiliates ("Stripe") as our third-party payment processor. Payment processing services for you on Jetaxia are subject to the Stripe Services Agreement, which includes the Stripe Terms of Service and other applicable policies (collectively, the "Stripe Services Agreement"). By submitting a payment method or otherwise initiating payments via Jetaxia, you agree to be bound by the Stripe Services Agreement, as it may be modified by Stripe from time to time.

You can review Stripe's current terms at stripe.com/legal and stripe.com/privacy. Jetaxia does not store your full card or bank account details; such data is processed and stored by Stripe.

5. Taxes and Fees

All fees and charges are exclusive of any taxes, duties, or governmental assessments unless expressly stated otherwise. You are responsible for all applicable sales, use, excise, value-added, or similar taxes related to your use of services booked through Jetaxia, excluding taxes based on Jetaxia's net income. Where Jetaxia is required by law to collect taxes, such amounts will be added to your invoice.

6. Disputes and Adjustments

If you believe an invoice or charge is incorrect, you must notify Jetaxia in writing within ten (10) days of the invoice date or the date of the applicable charge, identifying the disputed amount and the basis for the dispute. Jetaxia will review the dispute in good faith and may request additional information. Undisputed amounts remain due by the applicable due date. Jetaxia may issue credits, partial refunds, or adjusted invoices where appropriate, but is not obligated to do so absent error.

7. Refunds, Cancellations, and Changes

Refund eligibility depends on the underlying operator or Trip Support partner policies and any booking-specific terms presented at the time of booking. Certain fees may be non-refundable (for example, call-out fees, third-party pass-through charges, or completed services). Changes or cancellations to bookings may result in additional charges or reduced refunds. Jetaxia will use reasonable efforts to reflect applicable policies in your invoice, but the ultimate terms of service delivery rest with the relevant operators and Trip Support partners.

8. Late Payments and Remedies

For invoices not paid by the due date (including Net 30 invoices), Jetaxia may, at its discretion:

• Assess late fees or interest at a reasonable rate permitted by applicable law;
• Suspend or limit access to the platform or additional services; and/or
• Pursue collection of unpaid amounts, including reasonable collection costs and attorneys' fees, where permitted by law.

Jetaxia may also require prepayment or Pay-Per-Booking billing for future services if your account is past due.

9. Currency and Exchange

Unless otherwise stated in your invoice, all amounts are denominated and payable in U.S. Dollars (USD). If you pay using a card or account in another currency, your bank or card issuer may apply its own currency conversion and fees, which are solely your responsibility.

10. Changes to Billing Terms

Jetaxia may update these Billing Terms from time to time. When we make material changes, we will update the "Last Updated" date and, where appropriate, provide additional notice within the platform. Continued use of Jetaxia after the effective date of updated Billing Terms constitutes your acceptance of the revised terms. We may also require you to re-acknowledge updated Billing Terms within the platform.