Vendor Code of Conduct

1. Introduction and Purpose

Aviluxe Aviation LLC d/b/a Jetaxia ("Jetaxia," "we," "us," or "our") operates the Jetaxia platform, a technology platform that connects aircraft owners and operators with independent service providers performing aircraft detailing, coating, cleaning, ground handling, and related aviation support services. As a trusted marketplace serving commercial aviation customers, Jetaxia expects all vendors, contractors, and service providers who participate in the Platform (each a "Vendor") to conduct business with the highest standards of integrity, safety, professionalism, and legal compliance.

This Vendor Code of Conduct (this "Code") sets forth the ethical, behavioral, and operational standards Jetaxia expects of Vendors. This Code is in addition to, and does not replace, the binding commercial obligations set forth in the Vendor Services Agreement (the "Vendor Agreement"), the Jetaxia Terms of Service, the Billing Terms, the Anti-Corruption Policy, and any other written agreement or policy between Jetaxia and the Vendor. In the event of a conflict between this Code and the Vendor Agreement, the Vendor Agreement controls on commercial matters (for example, insurance, indemnification, payout, and aircraft damage liability), and this Code controls on behavioral and ethical matters.

By registering as a Vendor, accepting work through the Platform, or continuing to use the Platform, the Vendor agrees to comply with this Code.

2. Legal Compliance

Vendors shall comply with all applicable federal, state, local, and (where relevant) international laws and regulations, including:

(a) Federal Aviation Administration (FAA) regulations, advisory circulars, and airworthiness directives to the extent applicable to the work performed;
(b) airport, FBO, and local aviation authority rules, including airport security, ramp safety, and movement area procedures;
(c) environmental protection laws and regulations governing chemicals, solvents, wash water runoff, hazardous materials, and waste disposal, including EPA and state environmental agency requirements;
(d) Occupational Safety and Health Administration (OSHA) and equivalent workplace safety laws;
(e) labor and employment laws, including wage and hour laws, worker classification laws, and non-discrimination laws;
(f) tax and business licensing requirements;
(g) immigration and employment eligibility laws;
(h) anti-corruption and anti-bribery laws, including the U.S. Foreign Corrupt Practices Act (FCPA);
(i) sanctions, export control, and anti-money-laundering laws administered by the U.S. Treasury Department (OFAC), U.S. State Department, and U.S. Commerce Department; and
(j) all other laws applicable to the Vendor's operations, personnel, and services.

Vendors shall notify Jetaxia promptly at support@jetaxia.com of any citation, enforcement action, regulatory investigation, or legal proceeding that materially affects the Vendor's ability to perform Services.

3. Anti-Corruption and Anti-Bribery

Vendors shall comply with Jetaxia's Anti-Corruption Policy and with all applicable anti-corruption laws. Vendors are strictly prohibited from:

(a) offering, giving, requesting, or receiving bribes, kickbacks, or improper payments to or from any person, including government officials, airport personnel, FBO personnel, aircraft operators, customers, Jetaxia employees, or any other party;
(b) making facilitation payments to government officials, except where expressly permitted by written law and pre-approved in writing by Jetaxia;
(c) providing gifts, entertainment, meals, travel, or other things of value that could influence or appear to influence a business decision;
(d) making political contributions in the name of Jetaxia or on behalf of the Jetaxia relationship without advance written approval; or
(e) engaging in any activity that could create the appearance of impropriety or violate the FCPA, the UK Bribery Act, or equivalent anti-corruption laws.

Vendors shall maintain accurate books and records, and shall cooperate with Jetaxia's reasonable inquiries, audits, or investigations regarding compliance with anti-corruption obligations.

4. Safety is Paramount

Safety is the single most important priority in aviation services. Vendors shall:

(a) operate a robust safety management system appropriate to the work performed;
(b) ensure all personnel are trained, qualified, and competent for the Services assigned, including training in chemical handling, fall protection, ramp safety, fire safety, and aircraft familiarization;
(c) maintain and properly use personal protective equipment (PPE) including gloves, eyewear, respiratory protection, fall protection, and high-visibility apparel where appropriate;
(d) follow manufacturer specifications and Original Equipment Manufacturer (OEM) guidance for chemicals, coatings, and equipment used on Aircraft;
(e) respect aircraft exclusion zones, engine intake and exhaust areas, propeller arcs, rotor disks, antenna arrays, pitot-static systems, AOA sensors, and other sensitive components;
(f) report safety concerns, near-misses, and incidents promptly to Jetaxia and, where applicable, to the Customer, the FBO, and relevant authorities;
(g) stop work immediately if unsafe conditions arise and not resume until the condition is resolved;
(h) maintain the insurance required by the Vendor Agreement, and carry current proof of insurance at all work locations; and
(i) comply with all airport security programs and, where required, obtain and properly display SIDA badges or equivalent airport access credentials.

Safety failures may result in immediate suspension or termination from the Platform without prior warning.

5. Aircraft Handling and Care

Vendors understand that the Aircraft worked on through the Platform are high-value commercial and business aviation assets, often worth millions of dollars, and frequently under specific manufacturer warranties, maintenance programs, coating programs, and insurance policies. Vendors shall:

(a) perform Services consistent with the Booking description and not exceed the scope authorized;
(b) use only chemicals, solvents, compounds, and materials appropriate for the specific aircraft make, model, and surfaces involved, and consistent with manufacturer guidance;
(c) not apply any coating, sealant, or treatment that would void or impair an Aircraft's OEM warranty, existing coating, or maintenance program without express written authorization;
(d) document the pre-service condition of the Aircraft where feasible, including photographs of any pre-existing damage, to enable accurate damage claim resolution;
(e) protect sensitive areas of the Aircraft, including avionics bays, engine intakes, pitot tubes, static ports, control surfaces, and open cabin doors, during Services;
(f) not enter, move, tow, taxi, start, or otherwise operate any Aircraft unless specifically and expressly authorized in writing for the Booking, appropriately trained, and legally qualified;
(g) not remove, disturb, or alter any Aircraft component, panel, or system not expressly part of the Services;
(h) preserve the Aircraft's condition at the service location, including proper tie-downs, chocks, and security, where the Vendor is responsible for these;
(i) report any damage, incident, spill, chemical reaction, or unexpected condition immediately upon discovery, following the damage claim procedure in the Terms of Service and the Vendor Agreement; and
(j) maintain the confidentiality of any aircraft information observed during Services, including registration, passengers, cargo, interior configurations, and operational routines.

6. Quality and Professional Standards

Vendors shall deliver Services that meet or exceed the specifications agreed in the Booking and generally accepted industry standards. This includes:

(a) using appropriate materials, equipment, and techniques for the Service type and Aircraft involved;
(b) employing personnel who are trained, qualified, and where required certified to perform the Services;
(c) completing work within agreed timelines and communicating promptly about any delays;
(d) maintaining proper documentation and service records, including photo documentation where supported by the Platform;
(e) providing accurate and complete job completion reports through the Platform; and
(f) correcting deficiencies and honoring any warranties or rework obligations set forth in the Vendor Agreement or the Booking terms.

7. Professionalism and Conduct

Vendors represent the Jetaxia brand when performing Services for Customers. Vendors and their personnel shall:

(a) present a professional appearance including clean uniforms or professional attire, visible identification, and appropriate grooming;
(b) interact with Customers, Customer representatives, FBO personnel, airport staff, and all stakeholders in a courteous, respectful, and professional manner;
(c) communicate promptly, clearly, and honestly regarding Booking status, arrival times, delays, and issues;
(d) avoid profanity, aggressive behavior, intoxication, or any conduct unbecoming an aviation services professional at any work location;
(e) honor scheduled Booking times and notify Jetaxia and the Customer as soon as possible of any need to reschedule;
(f) not smoke, vape, consume alcohol, or use recreational drugs at any work location, including ramp areas, hangars, and FBO facilities; and
(g) cooperate fully with Customer reasonable requests regarding access, timing, and handling instructions, subject to safety and legal constraints.

8. Confidentiality

Vendors may have access to confidential information about Jetaxia, Customers, Trip Support Partners, FBOs, Aircraft, passengers, flight crews, and operations. Vendors shall:

(a) protect all confidential and proprietary information from unauthorized disclosure;
(b) never disclose Customer, passenger, or Aircraft information to third parties (including press, social media, or competitors) without Jetaxia's prior written consent;
(c) use confidential information only for the purpose of performing Services through the Platform;
(d) not photograph, video, or publicly post images of Aircraft interiors, passengers, tail numbers, or Customer identifying information without express written permission from Jetaxia and the Customer;
(e) return or destroy confidential information upon Jetaxia's request or upon termination of the Vendor relationship; and
(f) ensure all Vendor personnel and subcontractors are bound by confidentiality obligations at least as protective as those in this Section.

The confidentiality obligations in this Section survive termination of the Vendor relationship and remain binding indefinitely.

9. Non-Circumvention

Vendors acknowledge that Jetaxia invests substantial resources in building and maintaining its network of Customers, Trip Support Partners, and FBOs. Vendors shall not, during the term of the Vendor relationship and for twelve (12) months thereafter:

(a) solicit, approach, or accept off-Platform business from any Customer, Trip Support Partner, or FBO that was first introduced to the Vendor through the Platform;
(b) circumvent or attempt to circumvent Jetaxia's role as merchant of record by transacting directly with Customers, Trip Support Partners, or FBOs for Services that could be booked through the Platform;
(c) provide Customer, Trip Support Partner, or FBO contact information to any third party for purposes of soliciting off-Platform business; or
(d) use Platform data, Customer lists, or Booking history for any purpose other than performing Services through the Platform.

Violations of this Section may result in immediate termination, forfeiture of pending payouts, and liability for liquidated damages equal to the Jetaxia platform fees that would have been earned on the circumvented transactions.

10. Conflicts of Interest

Vendors shall avoid situations that create, or reasonably appear to create, a conflict of interest with Jetaxia or with Jetaxia's Customers, Trip Support Partners, or FBOs. This includes:

(a) disclosing to Jetaxia any relationships, business interests, or affiliations that could influence business decisions involving the Platform;
(b) not soliciting gifts, entertainment, or favors from Customers, Trip Support Partners, FBOs, or Jetaxia employees;
(c) not accepting gifts, entertainment, or things of value from Customers, Trip Support Partners, FBOs, or Jetaxia employees that could influence, or appear to influence, judgment;
(d) avoiding self-dealing, including performing Services on Aircraft owned or operated by the Vendor or the Vendor's affiliates without written disclosure to Jetaxia; and
(e) disclosing any pending litigation, regulatory action, or business dispute that could affect the Vendor's ability to perform Services on the Platform.

11. Environmental Responsibility

Aviation services involve chemicals, solvents, and materials that can harm the environment if mishandled. Vendors shall:

(a) properly dispose of chemicals, wash water, rags, filters, and other waste materials in accordance with federal, state, local, and airport environmental regulations;
(b) not discharge chemicals, solvents, or wash water into storm drains, waterways, or surfaces where runoff is prohibited;
(c) use environmentally responsible products and practices where commercially reasonable;
(d) maintain Safety Data Sheets (SDS) for all chemicals used and make them available upon request;
(e) report spills, releases, and environmental incidents immediately to Jetaxia, the FBO, and, where required, environmental authorities; and
(f) comply with all stormwater permits, wash rack requirements, and facility environmental rules applicable to each work location.

12. Non-Discrimination and Anti-Harassment

Vendors shall not discriminate against, harass, or permit harassment of any Customer, Jetaxia employee, FBO employee, airport worker, or any other person on the basis of race, color, national origin, ancestry, religion, sex, gender identity, sexual orientation, age, disability, veteran status, or any other protected characteristic under applicable law. Vendors shall provide a safe, respectful work environment for their personnel and shall maintain and enforce policies against harassment and discrimination.

13. Drug and Alcohol Free Workplace

Vendor personnel shall not report to any work location under the influence of alcohol, illegal drugs, or prescription or over-the-counter medications that impair safe performance. Vendors shall maintain drug and alcohol policies consistent with FAA, airport, and customer requirements, including post-incident testing where required. Any Vendor personnel found to be impaired at a work location shall be immediately removed and barred from further Platform work pending investigation.

14. Reporting Violations

Vendors who become aware of any violation of this Code, the Anti-Corruption Policy, applicable law, or Jetaxia policies, or any safety concern, fraud, discrimination, harassment, or other misconduct, shall report the matter promptly. Reports may be made to:

(a) the Vendor's Jetaxia account manager;
(b) email at support@jetaxia.com (for compliance matters, include "Compliance Report" in the subject line); or
(c) phone at (682) 900-5811.

Reports may be made anonymously. Jetaxia prohibits retaliation against anyone who reports a concern in good faith. Knowingly false or bad-faith reports are themselves a violation of this Code.

15. Cooperation with Investigations

Vendors shall cooperate fully with Jetaxia investigations into suspected violations of this Code, damage claims, safety incidents, fraud, or legal or regulatory inquiries. Cooperation includes providing requested information, documents, witness access, and (where reasonably necessary) physical access to equipment, chemicals, and work sites. Failure to cooperate is itself a violation of this Code.

16. Consequences of Non-Compliance

Failure to comply with this Code, the Vendor Agreement, or applicable law may result in one or more of the following, at Jetaxia's sole discretion:

(a) written warning or corrective action plan;
(b) suspension from the Platform pending investigation;
(c) termination of the Vendor relationship;
(d) withholding, offset, or clawback of payments;
(e) removal of all Aircraft damage liability protections that would otherwise flow to the Vendor from Jetaxia;
(f) reporting to law enforcement, regulators, or industry bodies where appropriate;
(g) civil claims for breach of contract, damages, indemnification, or injunctive relief; and
(h) any other remedy available under the Vendor Agreement, the Terms of Service, or applicable law.

17. Updates to This Code

Jetaxia may update this Code from time to time. Updates will be posted on the Platform and communicated to Vendors. Continued participation on the Platform after the effective date of an updated Code constitutes acceptance of the update.

18. Contact

For questions about this Code, please contact:

Aviluxe Aviation LLC d/b/a Jetaxia

4115 Wild Azalea Ave

Fort Worth, TX 76116

Email: support@jetaxia.com

Phone: (682) 900-5811