Jetaxia's booking flow is built for operators who need to schedule service quickly without juggling vendor phone trees. Here's the full walkthrough from start to confirmation.
Step-by-step
- Enter your tail number. Start at the booking page and enter your aircraft's tail number. Jetaxia pulls aircraft type, owner info, and live flight data automatically when available.
- Select airport and FBO. Enter the airport code where the service should happen, then pick your FBO from the matched list. Jetaxia checks vendor availability at that location.
- Choose arrival and departure times. Enter arrival/departure dates and times. Jetaxia uses the window to schedule the vendor and ensure the service completes before wheels up.
- Select services. Pick the services you need — cabin refresh, full exterior, brightwork, and more. Each service card shows what's included and transparent pricing for your aircraft type.
- Review and submit. Confirm the details, optionally flag the booking as urgent, and submit. You'll receive a confirmation email and can track the service status in your dashboard.
What happens after you submit
- Jetaxia reviews the request and matches you with a vetted vendor at your FBO.
- You receive a booking confirmation with vendor assignment when matched.
- You can message the Jetaxia team or add attachments directly from the booking detail page.
- When the vendor starts and ends the job, you receive real-time status updates — including completion photos.
FAQ
What do I need to book a detail?
Your aircraft tail number, the airport code, your FBO, and your arrival/departure window. That's it. Jetaxia fills in the rest from FAA and FlightAware data.
How fast can I get a vendor assigned?
At airports with active vendors, most assignments are made within a few hours. Less common locations take longer while Jetaxia locates a qualified vendor.
Can I add services after booking?
Yes — use the change request option on the booking detail page, or message the Jetaxia team. Changes require vendor acknowledgement before they take effect.
How do I know when service is complete?
You'll get a completion notification when the vendor ends the job, including photo documentation and any condition notes the vendor flagged.
Book your first detail. Or see related articles — understanding pricing, flight-based service counter.